Two key relationship trends we’ve watched for years between EasyStreet and our customers are mentioned in a study Mercer Management Consulting did recently with 300 senior IT executives in seven countries. (Mercer did the study for IBM, and even though it was global, nearly everything they found holds true for us here in the Northwest.)
Here’s one: “While growing revenue is a top priority, an uncertain economic climate is forcing executives to cut costs in the very area — IT — they have come to depend on to optimize business processes, increase flexibility and productivity, accelerate time-to-market and fuel profitability.”
And here’s the other: “The relationship between clients and their (IT) outsourcing provider is much more strategic in nature — reflecting a preference for collaboration and partnering.”
In fact, the Mercer study concluded that the key to successfully outsourcing your IT depends on having the right type of relationship with your service provider.
As EasyStreet approaches 15 years as an Internet and Managed Services Provider, we can add another key conclusion of our own:
Having the right kind of relationship with our clients rests on the quality of communication between us.
Because our technical team and our customers are local, we have extraordinary capabilities to help with your IT infrastructure. It always helps to know where we can help. That’s the only way we can really be your IT partner both at the tactical data-center level and when it comes to your longer range IT strategy.