Outsourcing IT can be a strategic benefit as companies regain economic health, says Rudy Puryear, partner at global IT consultancy Bain. His premise is that IT costs were slashed during the recent economic downturn, but recovering companies now run the risk of overspending on IT. By overspending, he feels companies could end up adding unwanted levels of complexity to IT operations and further strain IT’s relationship with other parts of the business.
He recently told Network World magazine that CIOs need to have a game plan for taking advantage of IT outsourcing. He said IT should “use outsourcing as flex capacity to stay lean and mean themselves.”
“It’s critical to have the ability to address the bubbles of IT demands, and then potentially back off of that, without permanently adding to the organization,” Puryear says.
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