When the world’s economy improves, companies worldwide are poised to spend increased amounts on IT outsourcing, according to a recent Gartner survey. Eighty-five percent of nearly 1,100 organizations in the U.S., Europe and Asia-Pacific regions say spending for external services will rise more than 7 percent.
Respondents were surveyed earlier this year, when sentiments were optimistic about a pending recovery. Most respondents predicted economic recovery during 2010.
Allie Young, vice president and distinguished analyst at Gartner, said the recession was clearly felt by organizations who reported increased contract renegotiations with external services providers. She noted that the majority of organizations will increasingly turn to external providers to support IT strategies when the recovery occurs.
Respondents told Gartner the overall mean average for outsourcing spending is predicted to increase to 7.13 percent. However, there is a great degree of variation in different countries. Indian users, for example, expect an increased spending of 17.4 percent, while Japanese users foresee a decrease of 1.5 percent.