This page was last updated on Wednesday, November 16, 2016 at 3:11pm Pacific Time
We thank you for your continued business and loyalty. This page provides all the information to keep you up to date on our plans to retire our McAfee SaaS Email Security Solutions (formerly MX Logic and McAfee SaaS). Please rest assured that our primary goal is to make this a non event and transition you to a new service smoothly.
Kindly refer to this Frequently Asked Questions (FAQs) page for the latest information related to this service being retired and options going forward.
We have been using McAfee’s Email Security Solutions, now owned by Intel, for some customers wanting more control of over spam and email security.
Intel decided to retire this service effective January 11, 2017.
Intel is not offering a new service or migration capabilities.
We identified a new service with comparable capabilities from DuoCircle.
After a careful evaluation, we believe this service will best serve our customers.
We are in final testing using some of our own email accounts to ensure we have worked out all the details for a smooth migration.
Please be on the lookout for emails from our support team which will provide additional details about the migration to this new service.
Our goal is to make this as easy as possible and preserve the experience you now enjoy.
Our team will create new accounts and get them setup on DuoCircle.
We will schedule the cutover and give you plenty of notice ahead of the maintenance window.
We expected the cutover to last less than 15 minutes.
During the maintenance window, you should not experience any disruptions.
Pricing will stay the same. You may see a different description in your bill starting in January but nothing else changes.
This announcement impact the following services found on your monthly bill:
You can find additional details from the Intel/McAfee website.
Please note that we will maintain service and follow a different schedule as outlined above.