EasyStreet NOC: Sophisticated Tools Maximize Uptime

EasyStreet deploys the industry's most sophisticated tools in its Network Operations Center (NOC) to monitor your critical IT systems and diagnose issues before they become problems.

EasyStreet's NOC is distinctive in two important ways:

• Technical professionals are physically onsite and available 24/7 to provide active monitoring and response services.
• EasyStreet follows jointly established processes to monitor your equipment and connection, diagnose problems, communicate and escalate any issues, and then repair problems.

EasyStreet technicians constantly monitor the network for warning signs that CPU or other resource utilization is under stress. If your systems enter a danger zone, monitoring provides the opportunity to isolate and repair the problem before it turns into an outage.

EasyStreet uses Sentinel—a custom monitoring system powered by OpenNMS®—to monitor every critical aspect of our managed services and end-to-end network infrastructure.

If you are a Managed Server customer, EasyStreet can also monitor your applications and alert you to problems based on the prescribed escalation procedures.

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